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Billing and cancellation to the STR3EM KodeKey license is managed worldwide by Amazon Web Services and can be found here: http://www.amazon.com/dp-applications

STR3EM KodeKey services are operated directly from Amazon Web Services and does not connect to any other web services. If there is a disruption to KodeKey services, then please continue to monitor the AWS service dashboard (Amazon Simple Storage Service): http://status.aws.amazon.com/

Mailing address:

The STR3EM Team
2885 Sanford Ave SW #13208
Grandville MI 49418

The STR3EM format is free to use by anyone in the world without discrimination. The STR3EM application is available for free from download.com. We provide files on our demo page for users and system builders to test the playback capabilities of computer hardware.

LAMbCast Ltd, our parent company, is a privately held company with headquarters in New York, USA.

IMPORTANT: STR3EM is a decentralized format, meaning we do not keep an archive database or have any way of knowing about the activity of our users. KodeKey licensees are responsible for their use of the STR3EM format (similar to the use of optical disc technology). Any disputes about the use of STR3EM technology must be directed to the source of distribution. The STR3EM Team does not and will never host any third party data content used in the STR3EM format in concert with our KodeKey licensing service with Amazon Web Services.